SERVICE Guarantees

We specialise in Property Management and we are good at what we do. This is why we believe that we can provide you with five guarantees that completely take the stress out of owning an investment property.

21 DAY GUARANTEE

Shorter vacancy cycles.

We will guarantee that we can find you a quality tenant that meets our criteria for your home in 21 Days or the first 2 months of your Property Management is free.

Provided that Residential Rentals Limited sets the final rental amount paid by the tenant, and that the home and section must be of the high standards set by our company.

FIRST 4 WEEK Service GUARANTEE

Great service, or we'll pay.

If our services within the first 4 weeks disappoint you and we cannot resolve the problem then we are more than happy to return the last four weeks management fee.

Provided that the owner must advise us in writing they have a problem.

Animal free guarantee

We love pets, but just not in a rental property.

We guarantee not to allow tenants to keep any animals of any kind on the property.

Provided that Residential Rentals selects the tenant through our strict screening process.

26 WEEK OR MORE GUARANTEE OF SERVICE

We pride ourselves on our exceptional service.

If you are dissatisfied with the service you have received, and after a period of 26 weeks after your dissatisfaction was brought to our attention and we have failed to address your concerns, then we will gladly continue the management of your property for the next 8 weeks free of management fees.